Abu Dhabi Launches Poison and Drug Information Hotline

Abu dhabi launched the “Poison and Drug Information Service” which aims to help in preventing and treating poison incidents of all kinds. 

The new service outlines ways to deal with poisoning cases to limit complications and thus preserve the health and safety of community members.

The Department’s Research and Innovation Centre (RIC) will provide guidance services from specially trained professionals in the field of toxicology and overdose management through the 800424 hotline, which is available to community members on weekdays from 7:00 to 23:00 during the first phase of the project.

Dr. Asma Al Mannaei, Executive Director of RIC at DoH, said, "Through this service, we aim to expand poison prevention and treatment and reduce the incidence of accidental poisoning."

As a second phase of the project, RIC aims to increase the working hours of the hotline service to become around the clock, seven days a week, alongside expanding the scope of services to include providing guidance services to healthcare professionals, in addition to collecting and analysing data for planning, scientific research and enhancing efficiency.