Dubai Electricity and Water Authority as No. 1 in the Best Workplace

Dubai, UAE, 5 April 2023: Dubai Electricity and Water Authority (DEWA) has been named the number 1 in the Best Workplaces in the Public Sector™ in GCC List for the year 2022 and the number 1 in the governmental category in the Best Workplaces UAE™ List for the year 2023, for its excellent workplace culture. DEWA has been praised for its commitment to sustainability, innovation and incorporating modern technology in the workplace. The organization has also instituted a number of employee-friendly initiatives that ensure their employees remain productive and engaged. DEWA’s commitment to creating a healthy and supportive working environment has earned them accolades from within the UAE and beyond.

HE Saeed Mohammed Al Tayer, MD&CEO of DEWA, expressed his happiness with this result, which reflects DEWA’s commitment to adopting the best international practices that contribute to motivating employees, developing their skills and capabilities, encouraging them to be creative, and helping them balance their professional and social lives.

“We work in line with the vision and directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to develop people, enhance their capabilities and skills, and empower them with future tools. This ensures their active participation in anticipating and shaping the future, while keeping pace with the rapid developments. At DEWA, we believe that our staff are the most important factor for continuous success and excellence, and that ensuring their happiness contribute to the happiness of society. We provide a positive and happy work environment that encourages employees to continue to develop and adopt excellence as a solid corporate culture and a daily routine. This supports DEWA’s global leadership and excellence,” said Al Tayer.

Commenting on DEWA’s outstanding accomplishments, Ibrahim Mougharbel, Managing Director for the UAE, Qatar, Oman and Kuwait, Great Place to Work® Middle East, said: “We congratulate DEWA on being the top-ranked government organization. DEWA is an outstanding example of excellence in the government sector. Their hard work and dedication have resulted in them taking the top spot in rankings and we are proud to have them lead the way.”

DEWA is renowned for its exemplary workplace culture, setting the standard for governmental entities. DEWA promotes an open and collaborative working environment, ensuring the highest standards of organizational excellence. DEWA also focuses on employee development and job satisfaction, enabling its staff to be their best. Along with innovative solutions for services and products, these workplace qualities are unprecedented, making DEWA a true leader in good governance. Hence, employees at DEWA have shared that they are proud to work at a place that works to improve people's lives and create impact. On top of that, they are proud to be part of a team that serves the government and society in an impactful way.

DEWA promotes the rights and well-being of female employees through its Women's Empowerment Policy. This includes main pillars such as Rights and Obligations, Attraction, Recruitment, and Work Environment, Empowerment and Professional Development, Family Stability, Community Participation and Communication and Provision of Services. Thus, DEWA is committed to uplifting women and the key role they play in the government sector. To this end, DEWA has three specialized programs designed to empower women and promote full inclusivity in the workplace. The Women Ambassador Program, Scholarship Program, Succession Planning Program and Leadership Development Programs which allows for a more equitable and inclusive transfer of power across all departments within DEWA.

Moreover, DEWA cares about the well-being of families in Dubai and offers four childcare centers for the children of female staff. This is the largest number of childcare centers in Dubai Government organizations. The childcare centers provide a safe and nurturing environment for children while their parents are at work. They offer a range of activities, such as nutrition programs, play groups, and educational activities. With the help of these centers, parents can have peace of mind knowing that their children are safe and entertained while they are away.

DEWA is committed to ensuring diversity in its roles and operations. They strive for a diverse workplace that is welcoming to all-embracing of differences in culture, gender, age, language, disability and background, and recognizes their value. They have initiatives that allow them to create an environment that encourages mutual respect, builds relationships and ensures that their workforce reflects the communities in which they operate. Thus, they provide resources to their employees and trainings on understanding cultural differences and facing unconscious bias, to ensure that the staff can work effectively with all members of the community.

As we live in a vibrant and diverse community, DEWA believes that it is important to give back and help out in any way possible. They have contributed to various local charities, organized and taken part in volunteer events, participated in educational sessions, and lent support to other organizations that help out in this area.