New Era of Travel - Dubai Introduces Luggage Delivery

Travelers flying into Dubai can now skip the stress of waiting at baggage claim. Thanks to a new service integration, luggage will be delivered directly to passengers’ homes or hotels. This game-changing service is aimed at making journeys more seamless for both arriving and departing passengers at Dubai International Airport (DXB). 

Who’s Behind the Service? 

The service is part of a new offering by Marhaba, a subsidiary of Emirates' Dnata travel and airport services. Marhaba has partnered with DUBZ, a Dubai-based baggage logistics company, to provide comprehensive luggage handling solutions that extend beyond the airport. 

Three Smart Baggage Services Now Available 

As part of the Marhaba-DUBZ integration, travelers can now access three main services: 

1. Check-In Anywhere 

With this service, check-in agents come to your home, hotel, or office. They’ll check you in, issue your boarding pass, and collect your luggage, which is then securely delivered to the airport. This makes the airport experience smoother and saves time before your flight. 

2. Land and Leave 

This option is perfect for arriving passengers. Skip baggage claim altogether and head straight to your destination. Your luggage will be delivered to your home or hotel within hours, giving you a head start on your stay in Dubai. 

3. Baggage Storage and Delivery 

Need to store your bags for a few hours or days? Whether you’re in transit or exploring Dubai between checkouts, this service offers short-term and long-term baggage storage. Same-day delivery options are also available across the UAE. 

How to Book These Services 

Travelers can easily book any of these services through marhabaservices.com. Dedicated service points across Dubai now support baggage storage and delivery. These services complement Marhaba's existing offerings like Meet and Greet and premium lounge access, offering a complete travel experience beyond just flights. 

Meeting Travelers’ Changing Expectations 

According to IATA’s Global Passenger Survey, convenience and speed are top priorities for travelers. Over 70% of respondents said they’d prefer checking in their luggage in advance. With this new integration, dnata is addressing these preferences by offering travelers more control, comfort, and peace of mind. 

A Growing Service for Modern Travelers 

DUBZ has seen rapid growth since Dnata acquired it in 2018. In 2024 alone, over 70,000 passengers used their services—a 15% increase from the previous year. The services are especially popular among families, business travelers, and premium-class flyers. 

What’s Next for Dubai’s Airports? 

Looking ahead, Dnata is investing in the new $35 billion DWC terminal, which is expected to launch by 2032. The terminal promises to be fully automated with no queues, biometric processing, and integrated baggage services. In the future, you could arrive at your hotel with your luggage already waiting for you. 

Dubai is redefining the airport experience by putting convenience and innovation at the heart of travel. With Marhaba and DUBZ leading the way, passengers can look forward to a smoother, faster, and stress-free journey—starting from their front door to their final destination. Whether you're arriving, departing, or just passing through, Dubai is setting a new global standard for baggage handling.