UAE Human Rights Institution to Launch Complaints Service

Publish date: Tuesday، 10 May 2022

The National Human Rights Institution Chairperson announced the launch of the ‘Human Rights Action Strategy’, which seeks to manage all matters related to human rights cases "as per a planned agenda and tangible outputs and within a proactive framework and careful prioritisation."

Maqsoud Kruse said NHRI will launch various interactive services for the public. In the next three months, it will launch a service for receiving complaints both from within and outside the country from all individuals, including citizens, residents and visitors; a service that provides individuals information on any human rights abuse or violation witnessed; a service for submitting suggestions, proposals and ideas for developing human rights in the country; and services that facilitates submission of inquiries or questions to NHRI.

The National Human Rights Institution also announced plans to designate a toll-free number and launch a call centre in the next three months to facilitate further communication and interaction with the public. The call centre will receive complaints, share information and receive suggestions and inquiries.

Kruse also stated that NHRI offers opportunities for professionals in the field of human rights or other relevant specialties to join its team. Those interested in applying can register on the ‘Join Us’ webpage on NHRI’s website https://www.nhriuae.com/en , he said.

In addition, Kruse said NHRI has launched its official website and social media accounts to provide a channel to interact with the public as well as promote a culture of human rights through awareness campaigns.

UAE Human Rights Institution to Launch Complaints Service

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