Sharjah Police Launches A New Service For The Hearing Impaired

The Communication and Follow-up Office of the Customer Happiness Centre of the Traffic Services and Licensing Centre, Sharjah Police, has launched a special service for people with hearing impairment.

Hearing impaired people can now access traffic services through sign language.

Lieutenant-Colonel Khaled Al Kai, Director of the Vehicles and Drivers' Licensing Department, and Deputy Director of the Customer Happiness Centre, Sharjah Police, said the authorities are keen to provide an efficient service to the people with hearing impairment.

Lieutenant-Colonel Al Kai said the new service allows people with hearing impairment to complete traffic transactions, and to respond to inquiries by communicating with qualified office staff who know the sign language of the hearing impaired.

The police communicate with hearing-impaired people by sending them messages through ‘065177555’.

Vehicle and driver license registrations, traffic violations, seizure and dismantling of cars are part of the services on offer for people with hearing impairment. It also helps update their personal and corporate traffic file, including receiving complaints, suggestions, via the use of smart mobile applications, where a hearing-impaired person’s traffic points can also be incorporated.

It is great seeing how Sharjah Police is taking people of determination into consideration.

Image Source: WAM