Sheikh Mohammed Issues Law to Digitise Government Services

  • Publish date: Wednesday، 06 April 2022
Sheikh Mohammed Issues Law to Digitise Government Services

Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, has issued Law No. (9) of 2022 which seeks to accelerate the emirate’s digital transformation, enhance the provision of digital services, and promote the digitisation of services in both the public and private sectors.

The Law outlines the conditions for providing digital services and adopting digital identities for obtaining subscribed services; as well as cybersecurity requirements set by Dubai Electronic Security Centre.

According to the Law, digital services provided in Dubai must be user-friendly and accessible to People of Determination without an extra fee. The Digital Dubai Authority, in coordination with the General Secretariat of The Executive Council of Dubai and the Dubai Electronic Security Center, can exempt an entity from any of these conditions.

The Law stipulates that customers are required to update their information submitted to digital service providers and adhere to terms and conditions outlined by the entity. Under the Law, customers will be held accountable for misusing the service and not adhering to required procedures.

The Law also states that federal and local legislations on digital transactions and digital signatures will apply to digital services in Dubai.

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